Starry Blue Brilliance

Masterpiece communications

Creating an Effective Customer Story Starts with Empathy

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Photo by paul bica

I thoroughly enjoyed being a part of the Total Customer Experience Leaders Summit (TCEL) last week! I met some great people and learned more about creating an effective customer story.

Here are some key nuggets of information to help your organization transform the value they create for customers, employees and other key stakeholders by understanding your audiences’ key emotional drivers:

Stay tuned for additional TCEL highlights this month. Thank you for continuing to follow these updates and sharing your experiences and ideas!

What are some good conferences you’ve attended recently?

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Author: plbieniekabc

I'm dedicated to growing your business legacy through strategic planning, collaborative brand building, and multi-media content creation and marketing. I'm an Accredited Business Communicator with 20 years of experience in creating best practice communication programs for corporate environments. My diverse industry expertise includes real estate, relocation, financial services, healthcare, manufacturing, automotive, IT, casino, and tourism/travel/hospitality. Contact me to create masterpiece communications for lasting impressions.

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