Photo by paul bica

Answer: Interaction, collaboration and engagement.

Here are some creative ideas to use as “springboards” for launching new communication programs that will encourage interaction, collaboration and engagement with your internal and external audiences:

• “#Hashtags as an Internal Communications Tool” by Si Steers
• “How to Incorporate Social Media into any Speech” by Jeff Porro and Karen Bate
• “How to Create a Social Intranet Employees will Love” by William Amurgis

What are some resources you’ve discovered that transformed your communication programs with interaction, collaboration and engagement?