What is omni-channel and how do you create an omni-channel culture?
Let’s find out together at the Total CX Leaders Conference, June 3-4 in Miami, Fla. This year’s event will help you “learn how to listen to your customers, understand their differences and set the foundation to build a roadmap to create a seamless experience for modern customers.”
In the meantime, check out my latest weekly pre-event post, “How to Transition to an Omni-Channel Culture.” You’ll learn how to provide a seamless customer experience across your company’s digital and physical touch points.
Here are other ways to stay connected with this event:
- linkedin.com/Total Customer Experience Leaders
- facebook.com/Total Customer Experience Leaders
Please share with your networks – let’s keep the conversations going!