Starry Blue Brilliance

Masterpiece communications


Leave a comment

Creating an Effective Customer Story Starts with Empathy

1024px-Suspended_Toronto

Photo by paul bica

I thoroughly enjoyed being a part of the Total Customer Experience Leaders Summit (TCEL) last week! I met some great people and learned more about creating an effective customer story.

Here are some key nuggets of information to help your organization transform the value they create for customers, employees and other key stakeholders by understanding your audiences’ key emotional drivers:

Stay tuned for additional TCEL highlights this month. Thank you for continuing to follow these updates and sharing your experiences and ideas!

What are some good conferences you’ve attended recently?

Advertisements