Photo: The London Eye, viewed from the rear. By Diliff. This file is licensed under the Creative Commons Attribution-Share Alike 3.0 Unported license.

“The greatest technology in the world hasn’t replaced the ultimate relationship building tool between a customer and a business: the human touch.” – Shep Hyken, customer service expert, author and speaker

Here are two posts to help you build and maintain a human connection with your brand:

• “How Does Your Brand Show the Love?”
• “Inspire and Be Inspired by Your Customers”

Learn more about more making meaningful connections with your customers. Join me Feb. 1-3 in Fort Lauderdale, Florida for the Institute for International Research’s Media Insights & Engagement Conference. Together we’ll learn about the future of media, new media disruptors and partnerships for success.

Dubbed “the Golden Globes of the media industry” by Tom Ziangas, SVP, Research, AMC Networks  Inc., this three-day event will set you on course to navigate the new media landscape of 2016.

Please share this information with your networks. The Twitter hashtag is #MediaInsights16.

In the meantime, watch for my conference posts on The Market Research Event Blog, LinkedIn, Twitter, Google+ and Starry Blue Brilliance.

See you there next week!