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Customers 1st: How to Use a Data Driven Approach to Managing Consumer Experience

Photo by Jimmy Baikovicius: Sunny Isles, Miami, Florida, USA. This file is licensed under the Creative Commons Attribution-Share Alike 2.0 Generic license.

Photo by Jimmy Baikovicius: Sunny Isles, Miami, Florida, USA. This file is licensed under the Creative Commons Attribution-Share Alike 2.0 Generic license.

How can you effectively use data to better manage the customer experience?

Attend the Total CX Leaders Conference, June 3-4 in Miami, Fla. to learn more! This year’s event will help you “learn how to listen to your customers, understand their differences and set the foundation to build a roadmap to create a seamless experience for modern customers.”

As guest blogger, I will post daily to IIR’s The Market Research Event blog and to Starry Blue Brilliance.

In the meantime, check out my latest weekly pre-event post, “How to Use a Data Driven Approach to Managing Consumer Experience.” You’ll learn how “media agencies are becoming storytellers, with the ability to create compelling content across all screens and devices.”

Here are other ways to stay connected with this event:

  • twitter.com/#TCXL15
  • linkedin.com/Total Customer Experience Leaders
  • facebook.com/Total Customer Experience Leaders

Please share with your networks – let’s keep the conversations going!

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