What is this a picture of? Stars? A bunch of cool lights?
It’s actually a picture of the inside of a blue glass.
It’s also an example of seeing an everyday object from a new perspective.
Attending the Total CX Leaders Conference gave me an amazing opportunity to see and learn about customer experience from new perspectives. Last month, I shared highlights from four sessions about Omni-channel, best practice frameworks, customer journey mapping and driving innovation.
Here are highlights of four more Total CX Leaders Conference sessions:
- “Turn Customer Trends into Innovations”
- “Leading CX Transformation: How to Drive Customer-Centricity”
- “Shift Your Mindset to Win the War for Customers”
- “Your Most Important Customer is Your Employee”
Use and share these ideas to help grow your organization and change the way you innovate for your customers.