Photo by paul bica
As a guest blogger for this year’s Total Customer Experience Leaders Summit (TCEL), April 9-11 in Miami, Florida, I posted the article “What Your Customers Say When You Don’t – or Won’t – Listen” on the Customers 1st blog today.
- twitter.com/TotalCustomer #TCEL14
- linkedin.com/Total Customer Experience Leaders
What are your customers saying about your organization?