How can you change your culture to encourage employees to better serve your customers?
Attend the Total CX Leaders Conference, June 3-4 in Miami, Fla. to learn more! This year’s event will help you “learn how to listen to your customers, understand their differences and set the foundation to build a roadmap to create a seamless experience for modern customers.”
As guest blogger, I will post daily to IIR’s The Market Research Event blog and to Starry Blue Brilliance.
In the meantime, check out my latest weekly pre-event post, “How to Change Culture through Experience Design.” You’ll learn how to create a sustainable culture of learning and innovation.
Here are other ways to stay connected with this event:
- linkedin.com/Total Customer Experience Leaders
- facebook.com/Total Customer Experience Leaders
Please share with your networks – let’s keep the conversations going!