What’s the one skill we can all learn to master that applies to any job in any industry?
Collaboration is one of those “sink or swim” things when it comes to organizational success. Leaders who encourage collaboration within their organizations succeed. Those who don’t -won’t. But how do leaders learn to build their collaboration skills? Through mastering public speaking.
Paul Barton, ABC
Arizona Business Communicator Paul Barton of Phoenix Public Speaking says that “all the world is a stage, and life is a series of presentations – networking, job interviews, pitching an idea to a client, even trying to get your colleague to try a new place for lunch – they are all persuasive presentations.” Mastering your life’s presentations is about mastering public speaking, which leads to improved collaboration skills to help ensure your personal and professional success.
Paul’s highly interactive workshops and real-world methods are about more than traditional public speaking. They are geared toward everyday business situations to promote collaboration with easy to remember tips, tricks and formulas to stand out from the crowd. Topics include:
Business presentations that turn heads, win hearts and get results.
Powerful storytelling techniques to make a lasting impact.
Making powerful first impressions.
Crisis Communication: Be Your Best When Facing the Worst
Improved collaboration using active listening skills.
He’s also a frequent guest speaker, blogger and workshop presenter on the topics of crisis communication, internal communication, and HR communication strategies. Paul also teaches courses in public speaking and business communication as an adjunct faculty member.
Put your public speaking fears in the rear-view mirror! Contact Paul to learn a unique and fun approach to “owning the room” while mastering your life’s presentations.
“For when ideas flutter in haze, we collaborate without notice and collect them as butterflies only to set them free into the world.” – Shawn Lukas, goodreads.com
How well does your organization promote an environment of collaboration?
How important is sustainable business success to your organization?
When considering the answers to these questions, you’ll soon realize that collaboration matters more than you realize.
In “Transforming Internal Collaboration for the Digital Economy” by Phase 2 Technology, we learn that “Forrester Research highlights the need to harness big data, transform customer experience, leverage cloud-based innovation, and embrace the mobile mind-shift. Unfortunately, many organizations that have successfully adopted Forrester’s principles still fail to follow through on an indispensable aspect of digital transformation: internal reorganization paired with technology modernization.”
So, how does an organization successfully achieve this “indispensable aspect of digital transformation?” Through collaboration.
Collaboration is one of those “sink or swim” things when it comes to organizational success.
Leaders who encourage collaboration within their organizations succeed. Those who don’t…won’t.
According to Heidi K. Gardner in “When Senior Managers Won’t Collaborate,” “leaders who want to build a culture of collaboration should begin with themselves, modeling the right behavior by contributing to others’ client work and sharing credit with those who participate in their own.”
Are you a champion for collaboration in your organization? Check out “8 Tips for Collaborative Leadership” by Carol Kinsey Gorman to find out how to foster this “essential ingredient for organizational survival and success.”
As communication thought leaders, we need to lead the charge to build collaborative company cultures that promote respect, trust and care.
Internal Communication (IC) is the foundation of a collaborative company culture. Once you build a flourishing employee culture, then your employees will carry forward that care to your customers and clients.
Here’s some inspiration and direction for your quest to build successful, sustainable, collaborative company cultures:
The #1 tip for IT professionals (or anyone) to advance their career as described in “3 Ways to Advance Your IT Career,” is to Be A Team Player. Eric Grevstad explains that “you’re part of a bigger team – the whole company – and you’re judged on how much you contribute to the business’s bottom line.
The driving force behind “being a team player” is collaboration. Here are some fabulous real-life examples of how collaboration supports everyone’s success:
This month, Chris shared with me how Bonfyre’s Lunch and Learn program increases collaboration among his employees so they learn from each other, learn about each other, and continue to be inspired to help their clients create increased collaboration in their organizations.
Bonfyre employees collaborate on white-boarding and visual communication during their monthly Lunch and Learn program
Peggy L. Bieniek, ABC: How does your Lunch and Learn series support your business goals? Chris Dornfeld: The Bonfyre Lunch and Learn program accomplishes three objectives for our team:
(1) Exposing people to new ideas and knowledge.
(2) Getting to know one another. Employees present on a broad range of topics. Most are in some way interactive.
(3) Reinforce our culture of collaboration and learning.
These outcomes help us build a more engaged, innovative and collaborative team of people.
PB: How does your Lunch and Learn series promote collaboration and a positive company culture? CD: Occasionally, we bring in an outside expert, but most of our Lunch and Learns are organized and presented by employees. Some of the topics are directly related to our business and some are just things people find interesting and they want to share. People take them pretty seriously and do an excellent job making them interesting and engaging.
Recently, one of our graphic designers did a Lunch and Learn on white-boarding and good visual communication in meetings. After the first 20 minutes, we divided into pairs and created visual stories for one another. Not only did we learn about visual communication, but we learned a great deal about people in other parts of the company.
PB: Tell us more about your Lunch and Learn series program. CD: We try to conduct a program once a month. The topics vary widely from how stock options work, to travel slide shows of exotic places, from client events, to hacking Bonfyre design ideas. We have also hosted authors, motivational speakers and experts in their fields.
PB: What is some of the feedback you’ve received so far on this series? CD: Incredibly positive! It’s always nice to get a free lunch with your co-workers, but learning more about things you are interested in is even better. The topics are pretty diverse, and attendance is voluntary. Everyone participating is engaged.
PB: What are some other collaboration activities or initiatives you’ve launched? CD: We build technology to help employees around the globe love their job, so we are constantly thinking and testing new technologies, ideas and programs to improve the work experience.
Bonfyre employees team-build during a human foosball game.
We have company team building events like human foosball and escape rooms. We encourage cross-department brainstorming/hackathons to help solve problems. We have project tables for Lego and “maker” builds. And of course, we have Bonfyre communities for everything from project teams to “foodies,” so we can stay connecting and collaborating, no matter our location.
Bonfyre’s collaboration techniques inspired me to create a new series called Collaboration@Work, where I’ll share more examples of fabulous collaboration at work. Stay tuned!
What are some examples of fabulous collaboration you’ve experienced at your organization?
“My view is that all the world is a stage, and life is a series of presentations – networking, job interviews, pitching an idea to a client, even something like trying to get your colleague to try a new place for lunch – they are all persuasive presentations.” – Paul Barton, ABC, business communication expert, instructor, author
For many of us, persuading others through public speaking is a big challenge to overcome. But once you do, you’re on the road to success in your personal and professional life. Improving your public speaking skills also improves your presentation, networking and interpersonal skills.
I’m taking this advice to heart by supporting my friend and fellow collaborator, Paul Barton, ABC, in his efforts to help everyone, “put the fear of public speaking in your rear-view mirror!”
During this highly interactive workshop, you’ll discover how to:
Deliver persuasive presentations that turn heads and win hearts
Introduce yourself and make a great first impression
Use storytelling techniques to make a lasting impact
Network effectively and be remembered
Collaborate more effectively with co-workers and clients using active listening skills
Be better prepared for your next presentation or networking opportunity. Register today!
In the meantime, read on to learn more about Paul and how his workshop can help you stand out from the crowd as an effective presenter and connector:
Peggy L. Bieniek, ABC: How is this workshop unique from other public speaking workshops? Paul Barton, ABC: This workshop is about much more than traditional public speaking. My view is that all the world is a stage, and life is a series of presentations – networking, job interviews, pitching an idea to a client, even something like trying to get your colleague to try a new place for lunch – they are all persuasive presentations. So this workshop is geared to everyday business situations, and it provides attendees with skills they can use on the job and in their daily lives to stand out from the crowd.
Most people have never been taught how to:
Introduce themselves to stand out from the crowd
Tell a succinct story that is memorable
Listen to really understand and ensure people feel heard
Properly exchange a business card
Shake hands to make a lasting impression
This workshop is not a PowerPoint lecture. It’s highly interactive. I present simple, common sense tips, tricks and formulas, and then we put them into practice. Attendees are up out of their chairs and on their feet, working in groups, role-playing and receiving personal coaching much of the time. It’s really a lot of fun!
PLB: What are the biggest challenges people face in public speaking? PB: The single biggest challenge for most people is overcoming the nervous jitters. The other major challenge many people face is organizing a presentation coherently so they don’t sound like they are just rambling.
PLB: How does your workshop help people overcome these challenges? PB: In the workshop I provide simple, but strong techniques attendees can use to redirect nervous energy and overcome their fear. I teach them how to “own the room” so they are the host and the audience are the guests, instead of the other way around.
Regarding the organization of a talk, I present several techniques to add “verbal signposts” to a presentation and a great template that can be adapted to give a clear structure to any topic resulting in a powerful persuasive presentation.
PLB: Do people need to change who they are to become better speakers? PB: We don’t try to change people into being someone they aren’t. That doesn’t work for in the long run. We don’t count “ahs” and “ums.” Instead, we focus on who they really are and then help them become more of it.
People don’t stand awkwardly and show nervous twitches when they are talking with their friends or family. I help them discover how to be comfortable in all situations and develop habits that will allow them to be effective speakers.
PLB: What was the inspiration for the creation of this workshop? PB: I teach college courses in business communication and public speaking as an adjunct instructor. I developed a curriculum aimed at helping people tackle real world experiences, and I saw how the students responded to the coaching and role-playing exercises. Many have told me months later that they still remember and use the formulas I taught them.
Every student has left my class with more confidence than when they came in, and in some cases the skills the students have learned have changed their lives. Some of the students I’ve taught have had speech impediments, but discovered they can still be effective presenters.
The students amaze and inspire me every day, so I decided to offer some of the techniques I’ve developed for my classes into a six-hour course to help others discover how to be more effective presenters.
PLB: What will people gain from attending this workshop? PB: Attendees will acquire greater self-confidence, expand their comfort zones and discover how to deliver with presence and poise. They will come away with easy-to-remember tips, tricks and formulas to tackle real world situations. They will become better listeners and more persuasive presenters. Everyone communicates, but not everyone connects. With a little training, everyone can learn how to speak up and stand out from the crowd.
About the presenter:
Paul Barton, ABC
Paul Barton, ABC is Principal Consultant, Paul Barton Communications LLC. He’s been passionate about connecting the minds of organizational leaders with the hearts of employees for more than 20 years.
He’s a frequent speaker and workshop presenter on the topics of crisis communication, internal communication, and HR communication strategies. Paul also teaches courses in public speaking and business communication as an adjunct faculty member.
Paul is a long-time member of the International Association of Business Communicators (IABC) and has earned the association’s Accredited Business Communicator (ABC) designation.
This “new approach to driving engagement and aligning cultures” was a fun, interactive, real-time way for us to capture and share the latest news, photos and videos from our internal branding learning adventure.
But Bonfyre does much more than that. Bonfyre brings it all together for global organizations:
Company Meetings & Events
HR Business Intelligence
I had the pleasure of meeting Chris Dornfeld, President and Co-Founder, Bonfyre and Jake Bernstein, Manager, Business Development, Bonfyre, during the ALI conference. They told me that the Bonfyre website was recently redesigned, so here’s the scoop on that from Mark Sharp, Director of Marketing & Communications:
Peggy L. Bieniek, ABC: What inspired the website redesign?
Mark Sharp: As our business has rapidly evolved over the past three years from strictly an event app company to an event-to-enterprise social communications platform, we understood that our website needed to reflect this key strategic transformation in our business….and frankly, one that continues to emerge in the marketplace today and in the foreseeable future.
PB: How is the new site different from the previous site?
MS: The previous web site design catered almost exclusively to prospective customers looking for an event app to use at their upcoming event(s). Yes, events remain a key and foundational component of our business…and always will.
However, the most apparent differentiation between the previous site and new site is the graphic user interface design and refined logo treatment. More importantly, the new site features six key strategic areas of business focus (i.e., Company Meetings & Events, Internal Communications, Team Building, Company Culture, Employee Recognition and HR Business Intelligence) for which Bonfyre can deliver impressive results in the creation and enrichment of employee engagement.
How Bonfyre Works
PB: What are the key features and benefits of the new site?
MS: Through subtle use of animation, the “How it Works” section details Bonfyre features and functionalities specific to business use. So, whether you are interested in partnering with Bonfyre as the official event app for your Company Meetings & Events, delivering Internal Communications across a multitude of remote office locations or launching a campaign to change company culture, prospective customers are able to clearly see how Bonfyre can be leveraged to quickly deliver solutions for a host of business hurdles.
PB: What user feedback have you received about the new site?
MS: The response from current clients, strategic partners and board members has been very complimentary! People grasp very quickly the new strategic vision Bonfyre is pursuing and how our products and services help to fulfill on the promises made.
Although web analytics and performance data for our website are confidential, it is safe to say that we are seeing improved results for visits, unique visits, page views, time spent on site, bounce rates, etc.
PB: How does your site tell the story of your business and the Bonfyre app?
MS: Partnering with Bonfyre for Company Meetings & Events creates “the spark” that companies need to cultivate palpable, ongoing employee engagement and an enviable culture of personal empowerment…where leadership and employees share and exchange ideas, solutions, best practices, encouragement and team victories!
This is achieved by harnessing the power of Bonfyre for Internal Communication, Team Building, Company Culture and Employee Recognition initiatives. And the best part? Bonfyre is able to deliver real-time HR business intelligence and insights into what is working and what is not when it comes to driving the needle on employee engagement.
PB: How does Bonfyre support employee engagement?
MS: Bonfyre not only supports employee engagement, but creates employee engagement! As a senior business executive searching for something that will motivate employees across the company to take ownership, build camaraderie, transform culture, build bridges and forge innovation, Bonfyre delivers the desired results!
Beautifully simple in design and intuition, Bonfyre is being downloaded and embraced by 70+% of event guests in 2016. And as past trends indicate, these guests continue to seize the energy and solidarity that Bonfyre creates long after the event has concluded and carry the burning flame of engagement back to their companies…transforming communication, team building, culture and recognition.
Bonfyre Data Analytics
Thanks to Chris Dornfeld, Jake Bernstein, and Mark Sharp for their time and support in sharing Bonfyre with us. 🙂
Welcome to Brilliance@Work, a series of profiles about stellar collaboration professionals and their best practices at work.
Michele Wolpe is Director of Employee Communications at Autodesk, a global software design company headquartered in San Francisco, California. She has over 20 years of experience in leading employee communications at Fortune 500 companies including The Walt Disney Company, Barclays Global Investors, Charles Schwab, DHL Worldwide Express and Silicon Graphics.
Michele is fluent in French and Spanish and is a certified Executive Coach. She loves employee communications because it helps employees understand and engage with the company they work for and supports leaders in inspiring employees.
Join Michele at the Advanced Learning Institute’s Strategic Internal Branding Conference, April 19-21 in Scottsdale, Arizona as she presents “Engage and Inform a Global Workforce by Strategically Aligning Your Brand through Video Communications.”
In the meantime, read on to learn more about Michele and her insights on engaging employees through video and webcasting.
Peggy L. Bieniek, ABC: What are you most interested in and speak most enthusiastically about? Michele Wolpe: I am most interested in talking about ways to creatively deliver business news and information to employees as well as the importance and value of leaders communicating face to face with employees.
PB: What are some of your past and current projects that you are most proud of? MW: I’m proud of leading the webcasting project at Autodesk and taking it from zero to a fully integrated company-wide solution that is used regularly at the company by all of the business organizations.
I’m also proud of the Vision Project I ran at Autodesk, which resulted in a vision statement for the company, as well as the Vision Map project I ran that involved creating a visual map of the company’s business model transition and plans to accomplish its strategy.
PB: How does video communication support internal brand strategy? MW: Video (and webcasting) can bring a brand strategy to life just by the nature of the medium. The storytelling power of video, via images and people, is much stronger than other media.
PB: What will people gain from attending the Strategic Internal Branding Conference? MW: It’s always great to hear from colleagues in the field about what they are doing that is new and exciting and making a difference. For me, conferences like these are ideal ways to get new ideas and to meet people who become part of your professional network.
PB: What is most important for people to understand from your conference presentation? MW: That implementing a webcasting solution for a company can be a very effective, powerful and cost-effective way to strengthen employee communication, leadership visibility, and to build engagement, especially in global companies and those with widely distributed offices and/or operations.